Return Policy

Thank you for shopping with RodeoRd, a brand of Keiway Inc. We appreciate your support and are committed to providing high-quality, made-to-order products.

Because all of our products are custom-made and printed on demand, we are unable to accept returns or exchanges for reasons such as incorrect sizing, change of mind, personal preference, or buyer's remorse. We encourage you to carefully review all product descriptions, sizing guides, and customization details before placing your order.

Damaged, Defective, or Incorrect Items If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery at shoprodeord@gmail.com with the following:

• Your order number
• A clear photo of the item showing the issue

We will arrange a replacement or issue a full refund at no cost to you. No return shipment is required.

Lost or Undelivered Orders If your order has not arrived within the estimated delivery window, please contact us and we will investigate with our fulfillment partner. If the order is confirmed lost, we will send a replacement or issue a refund.

Cancellations Orders can only be cancelled within 24 hours of being placed, as production begins shortly after. After that window, we are unable to cancel or modify orders.

Contact Us For any questions or concerns, reach us at shoprodeord@gmail.com.